3 Important Ways to use Social Media Evidence for Insurance Fraud Investigations

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Every year insurance fraud is committed, resulting in millions being lost, however, investigators who use social media to find important evidence are bringing down the numbers.


At OSINT, our investigators use social media evidence to provide information against fraudsters. To find out more about our Open-Source Intelligence services please contact 021 110 0422 | email contact@osint.co.za or visit www.osint.co.za

Here’s how OSINT investigators gather the evidence from social media networks:

1. Look out for inconsistent information. Is the person in question presenting on a story, but living another? Some people are unaware of what important information they are giving away on social media. For example, someone claims to have broken their arm at work, however their friend posts on their timeline or comments, “See you later at the pool,” or “Can’t wait to go bike riding this weekend!” This makes it obvious that some things are not what they seem.

2. Search for confessions. Some people slip up, while others think it is a good idea to brag about their fraudulent behaviour on social media! At OSINT, we search through their social media posts to see if we can spot any posts of them bragging about their crimes. Read a few interesting worker’s compensation fraud examples here.

3. Check friends’ accounts. It is important not to miss any leads, so it’s best to always dig as deep as you possibly can! People that commit fraud may create fake accounts or alternative pages to brag about their crimes. A suspect may also appear on a friend or family member’s account, so it’s always best to check their social media pages too.

Social media networks continue to grow, providing a large amount of information that people might not know about. When it comes to social media investigations it is best to hire a professional to do the work for you. If you’d like to know more about fraud investigations or social media investigations, give OSINT a call on 021 110 0422 or email contact@osint.co.za. Alternatively, you can visit www.osint.co.za

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